Privacy Policy

At We Laser Art, we are committed to protecting your privacy and ensuring that your personal information is handled in compliance with Spanish and European Union legislation. This Privacy Policy outlines how we collect, use, store, and share your information when you visit our website (www.welaserart.com) or use our services, in accordance with the General Data Protection Regulation (GDPR) and the Spanish Data Protection Law (Ley Orgánica 3/2018, de Protección de Datos Personales y Garantía de los Derechos Digitales - LOPDGDD).

1. Information We Collect

We collect personal information from you when you interact with our website or services, including:

• Personal Identification Information: such as your name, email address, phone number, and shipping/billing addresses when you submit an enquiry or sign up for our newsletter.

• Payment Information: including credit card details and payment processing data when making purchases.

• Technical Data: such as IP address, browser type, device information, and browsing behaviour collected through cookies and analytics tools.

• Communication Data: including the content of any messages you send us via contact forms, email, or customer service enquiries.

2. How We Use Your Information

We use the personal data we collect for the following purposes, in compliance with GDPR Article 6(1):

• Order Processing: To process and fulfil your purchases, including order confirmation, shipping, and delivery.

• Customer Support: To respond to your enquiries, provide customer support, and resolve any issues.

• Marketing & Promotions: With your explicit consent (GDPR Article 6(1)(a)), we may use your information to send you newsletters, promotions, and other marketing materials.

• Website Improvements: To analyse website usage, enhance user experience, and improve our products and services.

• Legal & Security: To comply with legal obligations, enforce our Terms of Service, and protect our business from fraud or other harmful activities.

3. How We Share Your Information

We may share your personal information with third parties in the following circumstances, in accordance with GDPR and LOPDGDD:

• Service Providers: We share information with trusted third-party service providers who assist us with order processing, payment transactions, shipping, marketing, and website analytics. These providers are bound by contracts to only use your data for services on our behalf and must comply with GDPR regulations.

• Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena, government inquiry, or other legal processes, in compliance with Article 6(1)(c) of the GDPR.

• Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owners, provided this complies with GDPR Article 6(1)(f).

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, as outlined in the EU Directive on Privacy and Electronic Communications (Directive 2002/58/EC). Cookies allow us to recognise your browser, personalise your experience, and collect data for analytics purposes. You can manage cookie preferences through your browser settings, though disabling cookies may affect your use of certain features on our site.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction, in compliance with GDPR Article 32. While we strive to ensure the security of your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Under GDPR and Spanish law, you have the following rights regarding your personal information:

• Access & Correction (GDPR Article 15 & 16): You may request access to the personal data we hold about you and request corrections if the information is inaccurate or incomplete.

• Data Portability (GDPR Article 20): You have the right to request your data in a structured, commonly used format and transfer it to another data controller.

• Opt-Out of Marketing: You can opt-out of marketing emails at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

• Deletion (GDPR Article 17): You may request the deletion of your personal information, subject to certain legal obligations (such as compliance with local laws on business records or for legal claims).

• Restrict Processing (GDPR Article 18): You have the right to request that we restrict the processing of your personal data under certain conditions.

To exercise any of these rights, please contact us at info@welaserart.com. We will respond to your request within the legal timeframes specified by GDPR and LOPDGDD.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

We Laser Art does not knowingly collect or solicit personal information from children under 13. If we learn that we have inadvertently collected personal information from a child, we will delete that information as quickly as possible, in compliance with Spanish and EU child data protection laws.

9. International Data Transfers

We may transfer personal data to third parties located outside the European Economic Area (EEA), but only to countries that offer an adequate level of data protection, as determined by the European Commission, or where appropriate safeguards (such as Standard Contractual Clauses) are in place, in accordance with GDPR Chapter V.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or services. Any updates will be posted on our website with a revised effective date. Your continued use of our website and services following such changes constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, your data rights, or how we handle your personal information, you may contact us at:

We Laser Art

Email: info@welaserart.com

Phone: +34 619058393

Alternatively, you have the right to file a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos - AEPD) if you believe your data rights have been violated.

This Privacy Policy is designed to give you a clear understanding of how We Laser Art collects, uses, and protects your personal information, in line with GDPR and Spanish data protection laws. By using our website and services, you consent to the practices described in this policy.